Frequently Asked Questions


What is your return policy?

You may return items purchased from site, without any penalty, within 14 days after the purchase date of the receipt of the products. Please review our full return policy here.


What forms of payment do you accept?

We accept payments from Visa, Mastercard, Discover, and American Express.


I forgot my password?

We are unable to change your password for you, but after clicking the Sign In link, you can click Forgot password? to send yourself a password reset email. This link expires after 24 hours.


Can I change my account email?

It isn't possible to change the email address associated with your account at this time. You can create a new account using your updated email address.


Do you ship internationally?

We do ship to Canada for a flat rate of $24, Europe for a rate of $45 (Belgium, Denmark, Finland, France, Germany, Holland, Italy, Norway, Portugal, Spain, United Kingdom) as well as Australia, Hong Kong, and Japan for $65